Jumped Privacy Policy

1. Overview

This Privacy Policy explains how Jumped collects, uses, and protects information when you create an account, manage links, publish hub pages, view analytics, or click a Jumped link. Jumped is operated by FarFlash Group.

2. Information We Collect

We collect information you provide directly, including:

• Account details such as name, full name, email address, profile image, and preferences.
• Short link data such as slugs, destination URLs, notes, campaigns, and UTM values.
• Hub page data such as handles, titles, descriptions, themes, and destination links.
• Support, feedback, or administrative messages you send to us.

We also collect technical and analytics information, including:

• Click events, timestamps, referrers, user agents, and approximate location signals.
• Device, browser, operating system, country, region, city, and network information when available.
• Authentication, session, cookie, and security information needed to operate the service.
• Approximate location from IP addresses for analytics and account defaults, except where we withhold geo data for OFAC-sanctioned locations. Account creation is not offered from those regions.

3. How We Use Information

We use information to:

• Provide short links, redirects, hub pages, dashboards, analytics, exports, and settings.
• Authenticate users, secure accounts, detect abuse, and enforce our Terms of Use.
• Measure link performance and present aggregate analytics to account owners.
• Improve reliability, troubleshoot errors, and develop better product features.
• Communicate with you about account, security, product, or support matters.
• Send optional product and marketing emails only if you opt in at sign-up or in account settings. You can withdraw consent anytime in Settings.

4. Cookies and Sessions

We use cookies and similar technologies to keep users signed in, protect accounts, remember preferences, and operate the dashboard. Some third-party authentication providers may set their own cookies or process sign-in information under their own policies.

5. Public Links and Hub Pages

Short links and published hub pages are designed to be shared publicly. Anyone with the URL may be able to access the public destination or page, unless the destination itself requires authentication or access controls. Do not place private or sensitive information in public slugs, titles, descriptions, or hub page content.

6. Service Providers

We may use infrastructure, database, authentication, email, analytics, cache, hosting, and payment providers to operate Jumped. These providers may process information on our behalf only as needed to provide their services, comply with law, prevent abuse, or protect their systems.

7. Sharing and Disclosure

We do not sell personal information. We may share information with service providers, when you direct us to do so, to comply with law, to protect users or the public, to investigate abuse, to enforce our terms, or in connection with a business transfer such as a merger, acquisition, or reorganization.

8. Data Retention

We keep account, link, hub page, and analytics information for as long as needed to provide the service, maintain records, prevent abuse, resolve disputes, and comply with legal obligations. You may delete your account from the dashboard, which removes associated account data through our deletion process, subject to backups, logs, legal requirements, and abuse-prevention records.

9. Security

We use reasonable technical and organizational safeguards designed to protect information. No internet service can guarantee perfect security, so you should use strong sign-in methods, keep your devices secure, and notify us if you believe your account has been compromised.

Pro and Enterprise API keys are stored as one-way hashes; the full secret is shown only once when you create a key. Revoke keys you no longer use from account settings.

10. Your Choices

You can update account information and preferences from the dashboard. Depending on where you live, you may have rights to access, correct, export, delete, or object to certain processing of personal information. We will respond to valid requests as required by applicable law.

11. Children

Jumped is not intended for children under the age required to consent to online services in their jurisdiction. Do not use Jumped if you are not legally allowed to agree to these terms or provide account information.

12. Changes

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date. Continued use of Jumped after changes means the updated policy applies.

13. Contact

Privacy questions or requests can be sent to the account or support contact made available by FarFlash Group for Jumped.